Customer Service / Credit Approval ...

Fusion Cx Limited is hiring a Customer Service / Credit Approval ... in Ghansoli, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹30,000/month. No experience? You can still apply.

In the employer’s words

Contact Customers Who Have Applied For Payday Loans, Verify Their Details, Assess Eligibility, And Guide Them Through The Approval Process.Key Responsibilities:Call Customers And Verify Their Identityask Basic Qualification Questionsupdate Customer Informationtransfer Eligible Customers To Lending Agentsrequirements:Good English Communic. Type : International, Outbound

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• A customer-first, polite attitude

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office

Click Apply to send your profile to Fusion Cx Limited. It takes less than a minute.