International Bpo Executive

Fusion Cx Limited has an opening for an International Bpo Executive based in Ghansoli, Mumbai. Salary is up to ₹34,000/month. There are 30 open positions.

Note from the employer

International Calling. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

You will be paid ₹23,000 – ₹34,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A calm under pressure, patient attitude

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

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