International Voice Process Agent

Looking for an International Voice Process Agent role in Ghansoli, Mumbai? Fusion Cx Limited is hiring now. The pay goes up to ₹35,000/month. 15 candidates will be hired for this role.

Employer’s description

Kyc Documentation Verification Process, Us Shift, Lucrative Incentives,. Type : International, Inbound, Outbound, Domestic, Sales | Languages : Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹35,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic, Sales
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 15
• Employment type: Full time
• Interview: 9:00 AM - 9:00 PM | Monday to Saturday
• Shift: 6:30 PM - 9:30 AM | 9:30 PM to 6 AM | 10 AM to 7 PM
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Fusion Cx Limited.