Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with Fusion science class in Dahisar East, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Need Tele Caller Staff For Education Institute. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Skills: Verbal communication, CRM tools, Active listening, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job details

• Location: Dahisar East, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Fusion science class reviews applications regularly.