Customer Care Associate

Looking for a Customer Care Associate role in Ghatkesar, Hyderabad? Futuristhr Consultancy is hiring now. No experience? You can still apply. The pay goes up to ₹17,500/month. There are 10 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound | Languages : Telugu, Tamil

What the job involves

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹15,700 – ₹17,500 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Inbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Tamil
• You are polite and calm under pressure

Job details

• Job location: Ghatkesar, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

Ready to start? Upload your resume and apply to Futuristhr Consultancy today.