Email Support Executive

Join Futuristhr Consultancy as an Email Support Executive in Thane, Mumbai. The team is filling 20 vacancies. You can earn up to ₹16,000/month.

Note from the employer

Experience Of Mail Process Is Must. Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. . Pick Up Drop Facility From Thane Station. 1 - 2 Years Experience Compulsory. | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Day-to-day work

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work mode: Work from office

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