Team Leader

Futuristhr consultancy is hiring a Team Leader in Thane West, Mumbai. There are 5 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Requirements:Minimum 2+ Years Of Team Leader Experience In A Bpo.Experience In Real Estate Or Sales Process Preferred.Strong Leadership, Team Management, And Communication Skills.Ability. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English | Preferred Experience In : Real Estate

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Real Estate and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• Someone customer-first and patient

Compensation

The salary for this role is ₹30,000 – ₹35,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 5
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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