Telecaller

Join Futuristhr Consultancy as a Telecaller in Powai, Mumbai. You can earn up to ₹21,000/month. There are 5 open positions. Great for first-time job seekers.

Employer’s description

A Telecaller Is Responsible For Making Outbound Or Receiving Inbound Calls To Interact With Customers. The Role Includes Explaining Products Or Services, Answering Customer Queries, Generating Leads, And Maintaining Customer Records. Telecallers Aim To Build Good Customer Relationships And Support The Company In Achieving Sales Or Service Targets. Type : Outbound, Domestic | Languages : English, Hindi

Salary and benefits

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Position details

• Work location: Powai, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Futuristhr Consultancy. It takes less than a minute.