Telecaller With Fixed Sunday Off

Futuristhr consultancy wants to bring on a Telecaller With Fixed Sunday Off for its Andheri, Mumbai team. Salary is up to ₹45,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Make Outbound Calls To Potential Customers/Leads. Explain Company Services And Offerings Clearly. Follow Up With Interested Customers. Maintain Call Records And Update Data Regularly Achieve Daily/Weekly Targets Handle Customer Queries In A Professional Manner. Domestic / International Both Process Are There. Excellent English For International. Type : Outbound, International, Domestic | Languages : English

Salary

Salary: ₹16,000 – ₹45,000 per month, based on skills and experience.

What the job involves

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, International and Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Domestic
• Languages: English
• A customer-first, calm under pressure attitude

Quick facts

• Work location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday for Domestic

If this job suits you, apply now — shortlisted candidates will be contacted by Futuristhr consultancy.