Customer Service Advisor

Fz Talent Solutions has an opening for a Customer Service Advisor based in HSR Layout Sector 6, Bengaluru. The team is filling 30 vacancies. Great for first-time job seekers. You can earn up to ₹20,000/month.

Note from the employer

Excellent Spoken English Above Along With One Regional Language (Tamil/Telegu/Kannada) Strong Command Over Both Hindi And English (Spoken And Written). Graduate Or Undergraduate Candidates Accepted. Prior Experience In Customer Service (Chat/Voice) Is An Advantage. Type : Domestic, Inbound, Outbound | Languages : Kannada, Telugu, Tamil, Marathi, Hindi, English

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Marathi, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Kannada, Telugu, Tamil, Marathi, Hindi, English
• You are polite and calm under pressure

Salary

Compensation: ₹17,000 – ₹20,000 per month.

Job at a glance

• Work location: HSR Layout Sector 6, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Fz Talent Solutions reviews applications regularly.