Customer Service Advisor

Start your next role as a Customer Service Advisor with Ve-Raj Data Mind Solutions Private Limited in Ashok Nagar, Bengaluru. Salary is up to ₹30,000/month. There are 10 open positions.

Employer’s description

International Voice Process Experience , Customer Handling Skills, Communication Skills, Experience With Crm Tools. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A customer-first, patient attitude

Salary

You will be paid ₹29,000 – ₹30,000 per month.

What you will do

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Job details

• Location: Ashok Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10

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