Telecaller Inbound

Galaxia Resorts Llp is looking for a Telecaller Inbound to join its team in Wadala, Mumbai. Salary is up to ₹25,000/month.

In the employer’s words

Have To Pick Up Inbound Calls , For Resort Booking. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Wadala, Mumbai, Maharashtra
• Vacancies: 1
• Employment type: Full time
• Work type: Office-based
• Interview: 10:00 AM to 8:00 PM
• Shift: 10:00 AM to 8:00 PM

Apply today and take the next step in your career with Galaxia Resorts Llp.