Telecalling Team Leader

Galaxy Home Automation is looking for a Telecalling Team Leader to join its team in Goregaon East, Mumbai. Salary is up to ₹35,000/month.

Employer’s description

Hiring Telecalling Team Leader To Manage 3-Member Team For Smart Home Automation Leads. Handle Leads From Indiamart, Justdial, Meta Ads, Google Ads. Set Targets, Train Team, Ensure Quick Follow-Ups, Maintain Crm, Coordinate Demos. 3 Years Telesales Exp, 1 Year Team Handling. Must Know Hindi, English, Marathi. Fixed Salary Incentives.Key Kpis To Add: - Response Time: 100 New Leads Contacted Within 30 Min During Working Hours - Call Volume: Min 80-100 Connected Calls Per Telecaller Per Day - Conversion: Team To Achieve 15 Lead-To-Demo Booking Ratio Monthly - Follow-Ups: Zero Lead Drop-Offs. All Warm Leads Followed Up Every 48 Hours - Reporting: Daily Mis By 6Pm. Weekly Team Performance Review - Quality Score: Maintain 4/5 Avg Call Quality Based On Audits. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What the job involves

Your main tasks will be to:

• Build long-term relationships with existing clients
• You'll identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• You'll explain products and offers clearly and handle objections.

Who can apply

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• Someone self-motivated and confident

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Location: Goregaon East, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1
• Job type: Full time

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