Senior Telecalling Officer

Ganesh Buildcon has an opening for a Senior Telecalling Officer based in Bamandongri, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Telecalling & Sales For Real Estate Projects. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Marathi | Preferred Experience In : Real Estate

Pay and perks

The salary for this role is ₹18,000 – ₹25,000 per month.

Key responsibilities

As a Senior Telecalling Officer, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing, Real Estate and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Marathi
• Preferred Experience In: Real Estate
• You are customer-first and polite

Job details

• Job location: Bamandongri, Mumbai, Maharashtra
• Openings: 2
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Ganesh Buildcon today.