Work From Home - Chat Process Executive

Gangadhar Agencies Private Limited has an opening for a Work From Home - Chat Process Executive based in remote. The team is filling 20 vacancies. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Hindi and English, CRM tools, Active listening, Verbal communication
• Basic English
• Freshers can apply
• Work from home
• A patient, calm under pressure attitude

What you will do

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: remote
• Job type: Full time
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from home
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gangadhar Agencies Private Limited reviews applications regularly.