Telly Calling

A new Telly Calling role is open at Gaudium Ivf, Khar West, Mumbai. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Telly Calling ( Book Appointment ). Type : Domestic | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Marathi
• Female Only
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Work location: Khar West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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