Tele Caller

Gaurav Interior Designer & Contractor is hiring a Tele Caller in Kandivali East, Mumbai. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Key responsibilities

As a Tele Caller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Typing speed and Verbal communication
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Location: Kandivali East, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Gaurav Interior Designer & Contractor.