Station Support Associate

Gauri Car Centre - Bharat Petroleum has an opening for a Station Support Associate based in Pilerne. The pay goes up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

As a Station Support Associate, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Comfortable with Typing speed, Active listening, Hindi and English, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Job at a glance

• Job location: Pilerne
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gauri Car Centre - Bharat Petroleum today.