Customer Care Executive

Gayathri Associates has an opening for a Customer Care Executive based in Byrathi, Bengaluru. You can earn up to ₹25,000/month. The team is filling 2 vacancies.

Employer’s description

Processing Requisition Orders. Type : Domestic | Languages : English, Hindi, Kannada

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Candidate profile

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Kannada
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Kannada
• A calm under pressure, customer-first attitude

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: Byrathi, Bengaluru, Karnataka
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Work from office
• Timings: 10 am - 7 pm | Monday to Saturday

Ready to start? Upload your resume and apply to Gayathri Associates today.