Customer Care Executive

Genisys Groups Pvt Ltd is hiring a Customer Care Executive in Whitefield, Bengaluru. 28 candidates will be hired for this role. The pay goes up to ₹31,000/month.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Hindi, English

Pay and perks

Salary: ₹26,000 – ₹31,000 per month, based on skills and experience.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Hindi, English
• You are polite and patient

Quick facts

• Location: Whitefield, Bengaluru, Karnataka
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Genisys Groups Pvt Ltd reviews applications regularly.