Dra Field Agent

A new Dra Field Agent role is open at Gennex Marketing Solutions Pvt Ltd, Andheri, Mumbai. You can earn up to ₹30,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Who can apply

• At least 2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A patient, calm under pressure attitude

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Andheri, Mumbai, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Gennex Marketing Solutions Pvt Ltd reviews applications regularly.