International Banking Voice Process

Join Gets Job India. as an International Banking Voice Process in Malad, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹45,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Basic English
• Freshers can apply
• Type: International, Inbound
• Languages: English

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹18,000 – ₹45,000 per month, based on skills and experience.

Quick facts

• Work location: Malad, Mumbai, Maharashtra
• Working hours: AUS/US
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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