International Bpo Executive

Gets Job India. is hiring an International Bpo Executive in Malad, Mumbai. Freshers can apply. There are 30 open positions. The pay goes up to ₹38,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International | Languages : English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• Someone patient and customer-first

Salary and benefits

Compensation: ₹17,000 – ₹38,000 per month.

Position details

• Work location: Malad, Mumbai, Maharashtra
• Interview timings: 8 hours working and 1 hour break
• Timings: Night and rotational shifts (9 hours)
• Job type: Full time
• Work type: Office-based
• Openings: 30

Apply today and take the next step in your career with Gets Job India..