International Bpo Executive- Night ...

Gets Job India. has an opening for an International Bpo Executive- Night ... based in Malad West, Mumbai. 30 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹44,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹25,000 – ₹44,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Basic English
• Freshers can apply
• Languages: English
• Someone customer-first and calm under pressure

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: NIght shift and rotational shiftt- 9 hours shift

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