International Voice Process Agent

Gets Job India. is hiring an International Voice Process Agent in Malad West, Mumbai. Salary is up to ₹4,50,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, English

What you get

The salary for this role is ₹18,000 – ₹4,50,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Inbound, International, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, English
• You are polite and calm under pressure

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Job location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Shift: US/UK
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30

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