International Voice Process Agent

Gets Job India. is looking for an International Voice Process Agent to join its team in Malad, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹40,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Pay and perks

Salary: ₹18,000 – ₹40,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone calm under pressure and customer-first

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Timings: Aus / Uk / Us
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Gets Job India. reviews applications regularly.