International Voice Process Agent

Join Gets Job India. as an International Voice Process Agent in Malad West, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹45,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : Hindi, English

Salary

You will be paid ₹18,000 – ₹45,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, International
• Basic English
• Freshers can apply
• Type: International
• Languages: Hindi, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Malad West, Mumbai, Maharashtra
• Interview: 11.30 to 8.30
• Job type: Full time
• Openings: 20
• Shift: International shift timings
• Work mode: Work from office

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