International Voice Process Agent

Start your next role as an International Voice Process Agent with Gets Job India. in Malad, Mumbai. Salary is up to ₹45,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• You are calm under pressure and polite

What you will do

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.

Salary

The salary for this role is ₹18,000 – ₹45,000 per month.

Job at a glance

• Work location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Office-based
• Openings: 30
• Timings: US/UK/AUS
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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