Team Leader (Tl)- Bpo

Start your next role as a Team Leader (Tl)- Bpo with Gets Job India. in Andheri East, Mumbai. There are 5 open positions. Salary is up to ₹85,000/month.

In the employer’s words

Handle A Team And To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt And Set Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, International | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, International
• Languages: English
• Someone polite and calm under pressure

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹35,000 – ₹85,000 per month, based on skills and experience.

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Gets Job India..