Technical Support Executive - Voice...

Join Global Essence Private Limited as a Technical Support Executive - Voice... in remote. The team is filling 5 vacancies. You can earn up to ₹36,000/month.

Note from the employer

Technical Support Executive Will Assist Us Customers With Computer, Printer, Wi-Fi, Email, Password And Slow-Pc Issues. The Role Includes Handling Inbound Calls, Remote Troubleshooting, Explaining Solutions, Recommending And Selling Support Plans, Closing Sales, Achieving Targets And Maintaining Customer Records. Type : Sales, International | Languages : English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, International, Sales
• Good English
• Freshers can apply
• Type: Sales, International
• Languages: English
• Someone patient and customer-first

Compensation

Compensation: ₹25,000 – ₹36,000 per month.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Job location: remote
• Employment type: Full time
• Shift: 7:30 PM to 4:30 AM
• Work type: Fully remote
• Vacancies: 5
• Interview timings: 4:00 PM - 6:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Global Essence Private Limited today.