Customer Support Engineer

Global Softwares is hiring a Customer Support Engineer in Kumarnathapuram, Tiruppur. You can earn up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Field Support Engineer- Training Our Software At Client Premises.

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Verbal communication, CRM tools, Typing speed, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job details

• Job location: Kumarnathapuram, Tiruppur, Tamil Nadu
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 5
• Job type: Full time

Apply today and take the next step in your career with Global Softwares.