International Bpo Executive

Global Tender Services has an opening for an International Bpo Executive based in Kandivali East, Mumbai. You can earn up to ₹35,000/month. There are 10 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Monthly 2 Saturday Off & Sunday Fix Off. 1 - 2 Years Experience Compulsory. | Type : International, Sales | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, International and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales
• Languages: English
• You are patient and polite

Pay and perks

You will be paid ₹15,000 – ₹35,000 per month.

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Kandivali East, Mumbai, Maharashtra
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Global Tender Services today.