International Voice Process Agent

Global Tenders Services Private Limited is looking for an International Voice Process Agent to join its team in Borivali West, Mumbai. You can earn up to ₹31,000/month. 20 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹31,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Borivali West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Office-based
• Job type: Full time
• Working hours: 10.00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Global Tenders Services Private Limited today.