Associate Bpo Executive

Join Globiva Services Private Limited as an Associate Bpo Executive in Salt Lake, Kolkata. 29 candidates will be hired for this role. Salary is up to ₹19,000/month. Freshers can apply.

In the employer’s words

Work From Office, Bpo Executive, Voice -Non Voice & (Banking & Insurance) Sales Process With Incentive. Contact Hr 9679371862, 9674676858. Type : Outbound, Inbound, Sales, Domestic | Languages : Bengali, Hindi, English

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Outbound, Sales
• No English required
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: Bengali, Hindi, English
• Someone polite and patient

Salary and benefits

You will be paid ₹13,000 – ₹19,000 per month.

Job details

• Work location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 29
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Globiva Services Private Limited.