Client Relation Associate

Looking for a Client Relation Associate role in Vikhroli West, Mumbai? GM infotech is hiring now. You can earn up to ₹25,000/month. 10 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

What we are looking for

• Open to freshers
• Minimum qualification: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and polite

What you get

Compensation: ₹20,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Location: Vikhroli West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: On-site

Apply today and take the next step in your career with GM infotech.