Guest Relations Executive

Join Gms Consultant Pvt Ltd as a Guest Relations Executive in Santacruz, Mumbai. Salary is up to ₹40,000/month.

In the employer’s words

Interact With Guests At Premium 5-Star Hotels.Promote And Explain The Hotel'S Loyalty Membership Program.Generate Membership Sales And Achieve Targets.Build Strong Relationships With Guests And Provide Excellent Customer Service.Maintain Accurate Records Of Guest Interactions. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English | Preferred Experience In : Real Estate

Pay and perks

You will be paid ₹25,000 – ₹40,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Real Estate, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English
• Preferred Experience In: Real Estate

Quick facts

• Work location: Santacruz, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 1:00 PM - 10:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Gms Consultant Pvt Ltd today.