Customer Care Executive

Gms Services wants to bring on a Customer Care Executive for its Sector 62 - Noida, Delhi team. There are 5 open positions. You can earn up to ₹22,000/month.

In the employer’s words

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 5
• Employment type: Full time

Apply today and take the next step in your career with Gms Services.