Tele Sales Executive

Gms Services is hiring a Tele Sales Executive in Powai, Mumbai. Salary is up to ₹18,000/month. No experience? You can still apply. There are 15 open positions.

Employer’s description

Inbound Support: Handling Customer Inquiries, Providing Information, And Addressing Complaints Via Phone Or Chat. Outbound Calling: Proactively Contacting Potential Or Existing Clients For Lead Generation, Sales, And Promotional Offers. Customer Relationship Management (Crm): Maintaining, Updating, And Documenting Client Contact Details And Conversation Notes. Sales & Negotiations: Persuading Customers To Buy Products, Booking Appointments, And Following Up On Pending Payments Or Collections. Performance Metrics: Meeting Daily Or Monthly Call Volume And Conversion Targets Set By The Company. Type : Outbound, Sales, Inbound | Marketing | Languages : English, Hindi

Key responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: English, Hindi
• A patient, calm under pressure attitude

Position details

• Location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Gms Services reviews applications regularly.