Work From Home - Customer Support Executive

Join Gms Services as a Work From Home - Customer Support Executive in remote. The team is filling 5 vacancies. No experience? You can still apply. You can earn up to ₹16,000/month.

Employer’s description

Get The Call Of Customers And Resolve The Queries Of The Customers. Type : Inbound, Domestic, Sales, Outbound, International | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Work from home
• Type: Inbound, Domestic, Sales, Outbound, International
• Languages: English, Hindi
• Someone customer-first and polite

Compensation

The salary for this role is ₹10,000 – ₹16,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: remote
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Work mode: Work from home

Interested? Apply now on BetterJobs with your resume — Gms Services reviews applications regularly.