Sales Coordinator / Executive

Gmv India Pvt Ltd has an opening for a Sales Coordinator / Executive based in Thane West, Mumbai. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Coordinate With The Plant And The Customer For Dispatches, Order Bookings And Reporting Etc. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹17,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 10 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Gmv India Pvt Ltd reviews applications regularly.