Work From Home - Telecaller

Godrej has an opening for a Work From Home - Telecaller based in remote. There are 2 open positions.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Work from home
• Someone polite and patient

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: remote
• Work mode: Work from home
• Job type: Part time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 3 hours a day | Monday to Saturday | day shift
• Vacancies: 2

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