Senior Telecaller Head

Looking for a Senior Telecaller Head role in Goregaon, Mumbai? Gopesh Uniforms Private Limited is hiring now. You can earn up to ₹50,000/month. The team is filling 2 vacancies.

Employer’s description

Lead And Supervise The Telecalling Team Assign Daily Calling Targets And Monitor Performancetrain New Telecallers On Scripts, Communication, And Crm Usagehandle Escalated Customer Calls And Complaintsensure Quality Customer Interaction And Professional Behavior. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic, Sales | Languages : Marathi, Hindi, English

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹45,000 – ₹50,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Marathi, Hindi, English

Job details

• Work location: Goregaon, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Gopesh Uniforms Private Limited.