Customer Care Executive

Goranksh Private Limited is looking for a Customer Care Executive to join its team in Sector 48 - Gurgaon, Delhi. There are 4 open positions. Salary is up to ₹25,000/month.

In the employer’s words

We'Re Looking For A Customer Support Executive Who Is Proactive, Empathetic, And Passionate About Helping Customers. Role & Responsibilities: Handle Customer Queries Across Calls, Chats, And Emails. Resolve Complaints Efficiently While Ensuring Customer Satisfaction. Coordinate With Internal Teams For Quick Issue Resolution. Maintain Records. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• You are customer-first and calm under pressure

Quick facts

• Work location: Sector 48 - Gurgaon, Delhi, Delhi
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Working hours: 10;00 AM - 7;00 PM | Monday to Saturday
• Vacancies: 4

Ready to start? Upload your resume and apply to Goranksh Private Limited today.