Customer Service (Inbound)

Goregaon is looking for a Customer Service (Inbound) to join its team in Goregaon, Mumbai. Salary is up to ₹20,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Handle Inbound Calls,Solve Queries Of Customers. Type : Inbound | Languages : Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Pay and perks

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: Goregaon, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Goregaon today.