Collection Mis Executive

Gouri Enterprises is looking for a Collection Mis Executive to join its team in Kalyan West, Mumbai. There are 2 open positions. Salary is up to ₹30,000/month.

In the employer’s words

Candidate Must Have Advanced Excel & Google Sheets Knowledge.Build Dashboards (Visual Data Charts) To Track Recovery Performance. Must Have Experience In Tracking Collection Field Executive With There Location. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Kalyan West, Mumbai, Maharashtra
• Vacancies: 2
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gouri Enterprises today.