Collection Tracer

Join Gouri Enterprises as a Collection Tracer in Kalyan West, Mumbai. There are 5 open positions. Salary is up to ₹25,000/month.

Employer’s description

Candidate Must Have Knowledge Of Tracing With Collection Knowledge. Need To Have Experience With Deep Tracing Tools .Must Have Excel Knowledge . 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Marathi, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Marathi, Hindi, English
• A patient, customer-first attitude

Your responsibilities

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Kalyan West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Gouri Enterprises.