Customer Care Executive

A new Customer Care Executive role is open at Gr Ekansh Reality Pvt Ltd., Marathahalli, Bengaluru. You can earn up to ₹26,000/month. 4 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English | Preferred Experience In : Real Estate

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: English, Inbound, Outbound, Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English
• Preferred Experience In: Real Estate

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹20,000 – ₹26,000 per month.

Job at a glance

• Location: Marathahalli, Bengaluru, Karnataka
• Job type: Full time
• Timings: 10.00AM - 6:30 PM | Thursday to Tuesday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4

Apply today and take the next step in your career with Gr Ekansh Reality Pvt Ltd..