Manager

Grand Celebrations Banquet Hall wants to bring on a Manager for its Ponda team. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Compensation

The salary for this role is ₹15,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, Verbal communication, Typing speed, CRM tools
• Male Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Position details

• Work location: Ponda
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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