Customer Care Executive

A new Customer Care Executive role is open at Grassroots Solutions And Services Private Limited (Grassroots Solutions And Services, Vasanth Nagar, Bengaluru. The pay goes up to ₹24,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

The Amazon Ads Consultant Is Responsible For Helping Amazon Sellers Maximize The Performance Of Their Advertising Campaigns Through Proactive Account Management, Campaign Optimization, And Customer Support. The Role Involves Analyzing Campaign Performance, Identifying Growth Opportunities, Providing Recommendations, And Ensuring An Excellent Seller. Marketing | Type : Sales, Domestic | Languages : English, Hindi

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi, Marketing, Sales
• Good English
• Freshers can apply
• Marketing
• Type: Sales, Domestic
• Languages: English, Hindi
• You are calm under pressure and polite

Pay and perks

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Position details

• Location: Vasanth Nagar, Bengaluru, Karnataka
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Grassroots Solutions And Services Private Limited (Grassroots Solutions And Services.