Customer Care Executive

Grassroots Solutions And Services Private Limited Grassroots Solutions And Services is hiring a Customer Care Executive in Vasanth Nagar, Bengaluru. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹15,000/month.

In the employer’s words

Handle Emergency Inbound & Outbound Calls Coordinate With Ambulance & Medical Teams Track Real-Time Emergency Cases Provide Accurate Information To Callers Maintain Records And Updates. Type : Inbound, Domestic | Languages : Kannada

What the job involves

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound and Kannada
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Kannada

What you get

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Vasanth Nagar, Bengaluru, Karnataka
• Work type: Work from office
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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